Remote Infrastructure Management Solutions
DTSC’s Remote Infrastructure Management solution goes beyond 24×7 monitoring to include proactive problem identification and resolution. Root cause analysis helps to identify and automatically fix problems before performance is affected. Our remote infrastructure management team/solutions fix problems such as restarting servers and the applications that reside on them without human intervention. DTSC’s remote infrastructure management solution can also automatically dispatch on-site service providers to address high priority issues. By automating corrective actions, IT organizations decrease problem resolution time and improve system availability. DTSC’s network and security offerings have been designed specifically to bring down communication costs and increase scalability.
Our IT security services are aimed at ensuring integrity and compliance through industry standards such as ITIL, ISO 27001, and ISO 9001. Our integrated security offerings take care of client’s domain security policies as well as provide end point security through anti virus and firewall management. We achieve end user satisfaction by constant monitoring and continually bringing down threat detection time.